How to Cancel Brainway: A Step-by-Step Guide
By:Author:Brainway Editorial
Updated on:October 12, 2026
You can cancel Brainway at any time, and you keep access until the end of the period you have already paid for.
The quickest route is the Manage Subscription page. If you signed up through the App Store or Google Play, the cancellation happens in your phone's settings instead, not in the app.
Here is every route, and the two things worth checking first.
What You Would Be Leaving Behind
Worth knowing before you cancel: your plan, your logged progress and your weekly reviews stop with the subscription.
If you have been going a few weeks, the tracking history is usually the part people miss - it is the record that shows whether anything is actually changing.
Would a Change Fix It Instead?
Two problems account for most cancellations, and neither needs you to leave.
The Plan Feels Like Too Much
Sessions are five minutes by design. If the plan is still too heavy, support can adjust it rather than you dropping the whole thing.
You Stopped Seeing Progress
Procrastination research points to consistency over intensity. If you have been on and off, a shorter daily commitment usually beats restarting from zero.
Before You Cancel
Two things that save the most time:
Ways to Cancel
- Check where you signed up. Web sign-ups cancel on the Manage Subscription page; App Store and Google Play sign-ups cancel in your phone's settings.
- Email from the address you signed up with. Support cannot find an account from a different address.
How to Cancel Brainway
Pick whichever route matches how you signed up.
Ways to Cancel
- Open the Manage Subscription page and cancel your plan there.
- Email [email protected] from the address you signed up with.
- If you signed up through the App Store or Google Play, cancel in your phone's subscription settings.
Cancelling stops the next renewal. It does not remove your account or your data - that is a separate request.
Need Help with Cancellation?
If anything is unclear, or the cancellation does not go through, email [email protected] from your account address and the support team can handle it directly.
Include These Details
Your account email, roughly when you signed up and whether you paid on the web or through an app store. That is usually enough to resolve it in one reply.
The Subscription Terms set out the full renewal and refund policy.
The Final Take
Cancelling Brainway takes a couple of minutes, and you keep what you have paid for until the period ends.
If the reason was the plan rather than the app, it is worth one message to support before you go - adjusting a plan is faster than starting over somewhere else.
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FAQ
Cancel on the Manage Subscription page, email [email protected] from your account address, or if you signed up through the App Store or Google Play, cancel in your phone's subscription settings.
No. You keep access until the end of the period you have already paid for.
No. Cancelling stops the renewal. Deleting your account and data is a separate request to support.
Refunds are handled under the Subscription Terms. Email [email protected] with your account address and payment details and support will tell you where you stand.
Email [email protected] from your account address with the charge date. Most cases are an app store subscription that was never cancelled in the phone's settings.
Yes. You can start a new plan at any time, though your previous pricing may no longer be available.
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